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Privacy Policy

We are committed to protecting your personal information and your right to privacy.

Last updated: January 2024
Almalaky Royal Food Center

This Privacy Policy describes how Almalaky collects, uses, and shares information about you when you use our website or make a purchase. By using our site, you agree to the collection and use of information in accordance with this policy.

01
What Information We Collect

When you purchase something from our store, we collect the personal information you provide such as your name, address, and email address as part of the buying and selling process.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address to help us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products, and other updates.

02
Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Withdraw consent: If after you opt-in, you change your mind, you may withdraw your consent for us to contact you at any time by contacting us at info@almalaky.ae.

03
Data Protection & Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, or altered.

  • All transactions are processed through secure, encrypted payment gateways.
  • Your credit card information is never stored on our servers.
  • We use SSL certificates to ensure all data transmitted is secure.
04
Third-Party Services

In general, third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

  • Payment processors (Visa, Mastercard, Zbooni) follow their own privacy policies.
  • Shipping partners receive only the information required to complete delivery.
  • We do not sell, trade, or transfer your personal information to outside parties.
05
Email Marketing

With your permission, we may send you emails about our store, new products and other updates.

  • You can unsubscribe from our marketing emails at any time by clicking the Unsubscribe link.
  • We will only send you emails relevant to your interest in natural honey and herbal products.
06
Your Rights

You have the right to access, correct, or delete your personal information at any time.

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate personal data.
  • Request deletion of your personal data from our systems.
07
Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here or by email so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.