Shipping & Delivery Policy
All the essential information about our shipping and delivery process across the UAE.
ALGHIZZA ALMALAKY HONEY & HERBS is committed to delivering your orders safely and efficiently across the United Arab Emirates. Below you will find everything you need to know about our delivery process.
We deliver to all Emirates across the United Arab Emirates. Enjoy shopping with us wherever you are:
- A flat shipping rate of AED 25 applies to all orders within the UAE.
- Shipping fees are fixed per order, regardless of weight or delivery location.
Some remote or out-of-service locations may not be covered under our standard delivery network.
- In such cases, shipping fees will depend on the courier company.
- Charges may vary based on the exact location and delivery conditions.
Recommendation: Contact us directly at info@almalaky.ae to confirm availability and exact shipping fees before placing your order.
- Orders are typically processed and dispatched within the next business day.
- Estimated delivery time is 24-48 hours from order confirmation.
Note: Exact delivery time slots are not guaranteed due to courier schedules.
You will receive:
- An SMS notification on the delivery day before dispatch.
- A call from the courier once they are near your location.
Currently, we do not provide a live tracking link for orders.
To stay updated on your order status:
- You will receive email notifications regarding your order status.
- An SMS will be sent when your order is out for delivery.
You can also track your order manually:
- Log into your account on our website.
- Click on your name in the top menu.
- Select My Orders.
- Choose the order you want to view.
- Click on Status to see the full details.